Our Process

If You Can Dream It, We Can Build It.

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Get in Touch

If you have any questions about us, would like to request an estimate, or just want to say hello, please reach out to us using the contact form. Our general response time is one business day.

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(615) 915-0718

Need help?

sales@tnccs.com

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Our Process

Our Nashville Countertop Process

Visit Our Showroom

It all begins with an idea, and our team is ready to help bring your vision to life. Schedule a showroom visit to meet with our sales team, discuss drawings, view slabs, and finalize selections so your project can move forward.

Free Estimate

Your budget is important to us. Contact us to start the process and request a free estimate from our team. You can also email a drawing with your countertop measurements to sales@tnccs.com.

Laser Template

Once your cabinets are in place, our skilled templator will meet you on site to laser measure your cabinets. The template will ensure all measurements are precise. This step is vital to providing a smooth installation.

8-Day Fabrication & Turnaround

Once your template drawings are reviewed and approved, your countertops are programmed, cut, and fabricated with the utmost attention to detail. Our team works efficiently through this stage, with an 8-day turnaround available for many projects.

Installation

Once fabrication is complete, it is time for installation. Our dedicated team of installers will treat you, your home, and your investment with the utmost respect and care.

Post-Install Support

Your satisfaction is important to us, and questions can come up after installation is complete. Our team keeps the door open for communication, surface care guidance, and maintenance support.

Our Care

Countertop Care & Maintenance

Marble Countertop Care

Clean marble with a soft cloth, warm water, and pH-neutral soap. Wipe spills quickly, especially citrus or wine, because acids can etch the finish. Reseal as recommended to keep it protected.

Solid Surface Countertop Care

Clean solid surface with mild soap, warm water, and a non-abrasive cloth. Use cutting boards and trivets to prevent marks, avoid harsh solvents, and buff small scuffs with approved products.

Granite Countertop Care

Clean granite with mild soap, warm water, and a soft cloth. Avoid acidic cleaners, bleach, and abrasive pads that wear down the sealer. Wipe spills quickly and reseal when water stops beading.

Quartzite Countertop Care

Clean quartzite with gentle stone cleaner or mild soap and warm water. Protect it from acidic spills, harsh chemicals, and standing liquids. Use trivets for hot cookware and reseal periodically.

Soapstone Countertop Care

Clean soapstone with mild soap, warm water, and a soft cloth. It naturally develops a patina, so mineral oil or wax can even the color if desired. Use boards and avoid dragging heavy items.

Quartz Countertop Care

Clean quartz with mild soap, warm water, and a soft cloth. It is nonporous and low maintenance, but high heat and harsh chemicals can damage the resin. Use trivets, boards, and gentle cleaners.

Connect With Us

Need Help? Contact Us

Need help?

(615) 915-0718

Testimonials

Here is What Our Customers Say

Excellent

Creative Countertop Solutions, Inc.

4.7

Based on 33 reviews

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Brenda Wilson-Lowery

I am so impressed with the service and professionalism I experienced in dealing with Creative Countertop Solutions..They replaced countertops in powder room and laundry room for me..This is truly a company that underpromises and over delivers.From start to finish , a wonderful experience.I highly recommend this company.

Response from the owner: Hi Brenda, We really appreciate you taking the time to leave us this review! It’s so great to heart that you had a positive experience working with us, that we delivered everything you expected, and that the entire process worked so well for your countertop upgrade. Thank you for recommending us and we hope to work with you again!

Kevin Wren

Creative Countertops did a great job from the first time I contacted them to the completion of the job. We are out of state and had to trust Ana to help us choose the correct materials and she was so helpful!I would definitely recommend this company!

Response from the owner: Hi Kevin, Thank you for choosing to work with our team and for trusting us to get everything right for your countertops. Ana and the entire team are delighted to know you had such a positive experience and are happy with the results! We hope to work with you again!

Houston Clinch

Response from the owner: Thank you for this rating and for recommending us!

Houston

Response from the owner: Thank you for taking the time to leave us this rating!

Michelle Bianchi Griffith

What an amazing company to work with, from the service, sales and installation teams everyone was such a pleasure throughout our entire project. Highly recommend this group for your next project!

Response from the owner: Hi Michelle, Thank you for taking the time to leave us this review! We really appreciate your feedback and are so happy to know that you had a positive experience working with us. Enjoy your new countertops and thank you for recommending us.

Tony Blackburn

We absolutely love our new quartz countertops from Creative Countertops. Their customer service is second to none. They easily walked us through the process of selecting the right look for our renovation project. They meticulously measured to ensure a perfect fit. Communication was top notch and we never had to wander what the next step was. We are blown away with the final product and would highly recommend them to anybody considering new countertops.

Response from the owner: Hi Tony, Thank you for taking the time to leave us this review! We really appreciate your feedback. The team is delighted to hear that you had such a positive experience working with us and that you love the finished product. Enjoy your newly renovated space and we hope to see you again in the future!

Leigh Vines

Fantastic Company! We have worked with Creative Countertop Solutions for several of our projects and have received outstanding service from the moment we began making our selections all the way through to the installation.Ana is such a pleasure to work with. She possesses an in-depth knowledge of the product and, more importantly, she listened to understand our personal style. Her guidance was invaluable in helping us make selections that aligned with our aesthetic preferences and budget.We were also highly impressed with Timothy, who handled the measurements for our countertops. His knowledge and experience were evident, and it was refreshing to see someone who clearly takes pride in their work and genuinely enjoys what they do. The installation teams were professional, polite, and focused on their tasks, ensuring a smooth and efficient process.It is incredibly exciting to see the final results of each project and know that we made the right decisions, both in our countertop selections and in choosing Creative Countertop Solutions. I would highly recommend them.

Response from the owner: Hi Leigh, Thank you for taking the time to leave us this amazing review! We really appreciate you giving us your feedback and are delighted to hear that you had such a positive experience working with us. Ana, Timothy, and the entire team at Creative Countertop Solutions enjoyed working with you and are happy to know that we could help you find the perfect countertops for your home and give you the finished result that matched your vision. Enjoy your newly upgraded countertops and we hope to see you again soon!

Nancy Warren

Very easy to work with!

Response from the owner: Hi Nancy, Thank you for your feedback! We are so happy to know that you had a positive experience working with us.

Barry Morrow

Our new countertops were done by Creative Countertop Solutions. From the measurement for the countertops to the installation, everything went very smoothly. Both Timothy – who came to measure – and the installation team were polite, professional, friendly, and very, very good at what they do. The countertops look great and we couldn’t be happier. I highly recommend this company.

Response from the owner: Hi Barry, We really appreciate this review and the feedback on your experience working with our team. We’re delighted to know you had a positive experience from start to finish and that you are happy with the end result!

Sam Jackson

Fantastic group. Competitive pricing. High-quality product & craftsmanship. Communicative. Transparent. Looking forward to working with them again on future projects.

Response from the owner: Hi Sam, Thank you so much for this review and for the amazing feedback on your experience working with us. We look forward to helping you again soon!